BLOOMFIELD (February 3, 2026) –Touchpoints at Bloomfield has achieved a significant milestone in quality and performance, earning a Five-Star Overall Rating from the Centers for Medicare & Medicaid Services (CMS). The Five-Star Quality Rating System is the federal government’s benchmark for nursing home quality, evaluating facilities based on health inspections, staffing levels, and clinical quality measures.
For residents, families, and hospital partners, a Five-Star designation signals that a center is performing at the highest level across key measures of care and compliance. It reflects consistent regulatory performance, strong staffing practices, and measurable outcomes that meet or exceed national standards.
This distinction further strengthens Touchpoints at Bloomfield’s growing list of recognitions. The center also holds certification from the American Heart Association (AHA), affirming its commitment to evidence-based cardiovascular and emergency response protocols. In addition, Touchpoints at Bloomfield has been honored with the Bronze – Commitment to Quality Award from the American Health Care Association (AHCA), the first step in a rigorous, multi-year national quality improvement program.
Individually, each recognition reflects a different dimension of excellence: federal quality performance through CMS, clinical program validation through the AHA, and structured organizational improvement through AHCA’s national award process. Together, they represent a comprehensive commitment to safety, accountability, and continuous advancement.
Leadership at Touchpoints at Bloomfield credits the achievement to the dedication of its interdisciplinary team — from nursing and rehabilitation to dietary, housekeeping, and support staff — who work daily to ensure residents receive compassionate, person-centered care.
“These recognitions don’t happen by accident,” said Renee Cole, interim Administrator and iCare Health Network’s Director of Specialty Programming and Strategy. “They are the result of consistent teamwork, strong clinical leadership, and a shared belief that every resident deserves a high standard of care. Having all three distinctions underscores that our commitment to quality is both measurable and meaningful.”
As healthcare continues to evolve, distinctions such as these provide measurable reassurance that high standards are not only maintained but continually strengthened. For the Bloomfield community and the broader region, the Five-Star rating affirms that Touchpoints at Bloomfield remains focused on delivering trusted, high-quality post-acute and long-term care close to home.