iCare Health Network engages a company to administer periodic Resident Satisfaction Surveys to both long term care residents currently residing in the centers and residents recently discharged home.  These surveys provide a range of feedback and help iCare in improving and modifying customer service, clinical programs and the resident experience. Here is a sampling of positive comments that iCare residents shared about their overall experience and their feelings on the excellent iCare staff&#…

There are so many deep and meaningful quotes attributed to Dr. Martin Luther King, Jr. that resonate strongly for those in healthcare and in daily service to others. On Martin Luther King, Jr. Day in 2021, as in years past, iCare shared a post with some of Dr. King’s eloquent and meaningful quotes and facts about King. Many resonate in 2022, such as, “We may have all come on different ships, but we are in the same boat now.” Other quotes that are for our current moment but also ti…

As part of the major Christmas festivities that always take place around iCare Health Network, holiday pajamas and ugly sweaters made an appearance. December17th was National Ugly Sweater Day and Parkville Care Center and MissionCare at Holyoke definitely came through!  Check back for more photos as they continue to roll in from around the Network. 

Trinity Hill Care Center in Hartford will be supporting a toy drive at the care center as well as at 673 Park Street in Hartford, from 1-5PM. Displayed here are the flyer with all the details and a picture of Anthony dressed as Santa while passing out gifts at Connecticut Children’s.  The toy drive will benefit Connecticut Children’s Medical Center where toys will be supplied to children who are receiving care starting in December and continuing throughout the year.

To celebrate its hardworking staff, the team at Touchpoints at Chestnut threw an Employee Appreciation Day. No better way to show appreciation than serving some delicious food. The spread was mainly East Indian cuisine prepared by Dunns River, a Jamaican Restaurant in Hartford. The event was a big success and an excellent way to kick off the upcoming Thanksgiving Holiday. Chestnut’s Dwayne Mullings, Cori Knutsen and Jennifer Oliveira served the staff.