iCare Health Network’s MissionCare Health is the Leading Provider and Operator of Long Term Care for the Justice Involved and Difficult to Place Population
Since 2013, iCare Health Network has operated the first long term care nursing center for the justice involved population and individuals that are otherwise challenging to transition and place in an appropriate site of care.
Now, in 2023, when budget and policy experts search for a provider and operator with experience, accomplishments and successes in working with a justice-involved population in a Medicare/Medicaid certified and state licensed Long Term Care Facility, iCare Health Network stands out as the gold standard. As such, we have created a new brand, MissionCare Health, that incorporates both 60 West and MissionCare at Holyoke as well as future, similar endeavors.
What follows is a description the current programs at MissionCare locations, the MissionCare philosophy and best practices for such a program and facility. 60 West is the flagship project and location for this program and is heavily highlighted.
Check out the 60 West page here
PBS NewsHour Segment
Timeline and Background for the 60 West project
In 2012, in response to a State of Connecticut Request for Proposal (Titled “Nursing Home For Individuals In State Care Who Are Difficult To Place”), iCare Health Network submitted a response which resulted in a engagement with the State of Connecticut to establish nursing home care for individuals in state care.
Check out news, stories, and updates from 60 West
The basic resident profile was individuals that were: (1) difficult to place at a site of appropriate care as a result of their judicial, social or other history; and (2) they met federal requirements for long term care in a nursing home setting; and, (3) would be transitioning from a correctional facility, have criminal justice involvement and/or be individuals transitioning from a higher level of care provided by the Department of Mental Health and Addiction Services (DMHAS).
After being the selected bidder and contracting with the State of Connecticut, iCare opened “60 West”, a 95 bed skilled nursing center operated by an iCare entity known as SecureCare Options in 2013, in Rocky Hill, CT. iCare continues to manage and operate this nursing facility.
Vital Stats for 60 West
- Consistently achieved an overall 5-Star Rating from the Center for Medicare and Medicaid Services (CMS) - One of only nine nursing homes in CT with 5-Star Ratings in all four categories (98th percentile – 320 out of 15,600 nationally).
- Over 100 resident admissions from correctional facilities since opening.
- Over 200 total admissions from a state facility since opening.
- Coordinated care and supervision for residents needing SNF level of care under the Psychiatric Security Review Board (PSRB) who were found not guilty of a crime by reason of mental disease or defect.
- Care and supervision for residents who are listed on the Connecticut Sex Offender Registry.
- Acquired Brain Injury - Traumatic Brain Injury Program.
- US News and World Report – Best Nursing Homes – 2018-2019 and 2019-2020 in the Long Term Care category.
- Zero Employee-Related Lost Time Injuries since opening in 2013
- 2020 American Health Care Association (AHCA) ‘Silver Quality Award’ Recipient
- Director of Nursing Recognized with 2022 Nightingale Excellence in Nursing Award
- Mission Statement: “Provide Enrichment Through Specialized Care, Dignity and Acceptance.”
Keys to Success in Long Term Care for the Justice Involved Population
- Policies, procedures and interventions compliant with state and federal nursing facility regulations, including 2017 revisions to CMS Guidelines addressing justice-involved residents.
- Development of innovative and unique programming in a person-centered facility environment and culture guided by the social and cultural backgrounds and interests of the individuals who contribute to the community’s composition.
- Procedures to assess and treat PTSD and undiagnosed traumatic reactions and symptoms of residents.
- “Stigma-free” campaign and initiative in which all employees pledged to adopt a broadened philosophy of caregiving, including a commitment to welcome and respect those of differing cultures and backgrounds.
- Extensive pre-admission screening (CCR 2505-10 8.400) and risk mitigation strategies and protocols.
- Knowledge, skills and experience in legal, government and community relations, clinical operations and healthcare regulations.
- Recruitment, screening, hiring and training of the staff as building blocks for the development and maintenance of an environment and person-centered programming that promotes resident quality of life.
- A physical environment designed with a focus on safety and comfort, with removal or mitigation of potentially dangerous, hazardous or antagonistic spaces, equipment or systems prior to occupancy with particular attention to creating an atmosphere or milieu conducive to healing.
- Specialized visitation policy and procedures, screening and access control supervision have proven effective in providing a safe environment, while ensuring resident rights to visitation are protected.
- Extensive experience with justice-involved nursing facility residents with court-ordered restrictions or conditions of parole or probation.
- Facility policies, practices and care planning that assist residents with their legal responsibilities through awareness of the resident’s restrictions, education on consequences, and counseling regarding a resident’s choices and actions.
- Training in Safety-Care™, a certified behavioral management training curriculum that places great emphasis on safe and effective de-escalation and management of potentially harmful resident care situations.“
Resources, Links and News
- WHY ELDERLY INCARCERATED PEOPLE STRUGGLE TO FIND CARE AFTER PRISON
- 60 West’s Michele Clemens Wins 2022 Nightingale Award for Excellence in Nursing
- For Aging Inmates, Care Outside Prison Walls” by Christine Vestal, the PEW Charitable Trusts, 8/12/2014
- Evaluation of Outcomes for a Skilled Nursing Facility for Persons Who are Difficult to Place
- 60 West Project Timeline
- Greenwich Times Article on Longest Serving Prisoner, Now Residing at 60 West After 72 Years in Prison
- UCONN Center on Aging Study – “A Community-Based Skilled Nursing Facility for Difficult-to-Place Patients”
- AHCA Silver Award New Release
- iCare Behavioral, Cognitive, SUD Brochure
- iCare Mental Disorders Brochure
- iCare Health Network Clinical Capabilities Grid
- Governing Magazine Article: States Look so Nursing Homes to Lower Prison Healthcare Costs
- Hartford Courant - Rocky Hill’s 60 West nursing home named one of best by U.S. News and World Report
- 60 West - Facility News, Discussion and Updates
- Admission Criteria for the Justice Involved Population
- PASRR Level of Care Criteria Worksheet
If you represent a State agency or other public or justice-involved organization or entity and you are interested in learning more about 60 West, MissionCare Health and/or skilled nursing programs for individuals that are difficult to place or in state care, please contact:
David Skoczulek, Vice President of Business Development, at (860) 250-3075 or email at MOC.NHERACI@OFNI.
iCare Health Network’s Qualifications for Special Population Care
- Care of Justice-Involved and Difficult to Place Individuals (both in Connecticut and Massachusetts)
- Seven (7) Secured Behavioral Health Programs
- Six (6) Secured Memory Care Programs
- iRecovery Substance Use Disorder (SUD) Program
- Ancillary company providing onsite SUD counseling services
- Huntington’s Disease Program (part of Movement Disorder Program) – Unique to only one nursing facility in CT.
- HIV/AIDS Program – One of only two programs in CT nursing facilities.
- Veterans Program
- Advanced CHF and COPD Programs
- On average, over 90% of residents payor State Medicaid
- Both unionized and non-unionized workforce (around 1900 employees)
- Eleven (11) American Health Care Association (AHCA) Bronze Quality Award Recipients
- Six (6) American Health Care Association (AHCA) Silver Quality Award Recipients
News & Updates
Discover the latest from our blog
Happy Long Term Care Administrator's Week 2023
March 13, 2023March 13-17, 2023 is National Long Term-Care Administrator’s Week. During this week, staff, residents, families, and volunteers have the opportunity to say “thank you” and honor the administrators who lead our nation’s long-term care communities. A heartfelt and sincere thank you from all of us at iCare Health Network to our dedicated Administrator team who continues to lead through challenging times and work tirelessly to safeguard and enrich the lives of the residents we serve.
On March 3, 2023 the team at Touchpoints at Bloomfield celebrate Read Across American Day and Dr. Suess’ Birthday. In honor of the two occasions, The Cat in the Hat and Thing One and Thing Two made a special visit and the whole team made sure to look the part. The event highlighted the importance and joy of reading and, as always, ended with a special treat and dancing. Read Across America is the nation’s largest celebration of reading. Great work, TAB team!
Greenwood Nursing Home Fire Remembrance Ceremony Held at Parkville Care Center on the 20th Anniversary
February 27, 2023On February 24, 2023 Parkville Care Center and the iCare Health Network team held a Remembrance Ceremony to mark the 20th Anniversary of the Greenwood Nursing Home Fire. On February 26, 2003 a fire broke out at the then Greenwood Nursing Home at 2:40 AM. Eventually traced back to a resident room, the fire claimed the lives of 16 and injured an additional 23 people. Those who died ranged in age from 18 to 76 and all were from the greater Hartford area. It was six degrees at that time on that …
February is designated as American Heart Month to bring attention and awareness to the prevalence and severity of heart disease as a leading cause of death for Americans in the United States. The team as Touchpoints at Bloomfield wore red on February 3, 2023 for National Wear Red Day, the first Friday of every February. Some iterations of National Wear Day are to promote awareness of heart disease in women. This is because, according to the American Heart Association, cardiovascular disease …
iCare Health Network Celebrates its Activities and Therapeutic Recreation Professionals, 2023
January 27, 2023January 23-27 is National Activities Professional Week with a theme of “Adventure Awaits”. On this week we celebrate all of iCare’s Therapeutic Recreation and Activities Professionals as they bring enrichment, fun, engagement and fulfillment to our residents’ lives. According to the National Association of Activities Professionals Website, these teams are part of a vitally important profession that helps people live a life that is full of fun and meaningful activities.…
East Culture Arts Performs for Residents at Chelsea Place in Celebration of Chinese New Year
January 23, 2023On January 20, 2023 a group from East Culture Arts Group performed traditional dances and songs in celebration of Chinese New Year. According the their materials, East Culture Arts seeks to increase awareness and understanding of Chinese and other country’s cultures; promoting cultural exchange through singing, dancing and other activities involving the arts. China is home to 100 dance styles, representing fifty-six different ethnic groups, including the Han. Every dance has its own dis…
Honoring the Life, Legacy and Impact of Dr. Martin Luther King, Jr.
January 16, 2023There are so many deep and meaningful quotes attributed to Dr. Martin Luther King, Jr. that resonate strongly for those in healthcare and in daily service to others. But it is important on this day to remember what a life of service to others means. That loving one another is even more important in times of strife, discord and division. That words alone will not solve problems or save lives, but it is in your actions, big and small that you legacy and impact will be decided. Today, go forward…
Parkville Care Center Brings the Christmas Spirit All December Long
December 22, 2022Parkville Care Center was in the holiday spirit this year with festive attire all month long. The month of December was full of special outfit and attire days like Cozy Toes, Silver Bells, Winter Wonderland, Rudolph Red Wear, Jolly Jeans and more. Santa came to visit the residents, passing out gifts to all. Meanwhile staff enjoyed a tasty holiday lunch with music, raffles and plenty of merriment! Now dash away all!
Visit one of our 2 locations to learn more