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Resident Pens a Quick Note of Praise on Westside Care Center

September 5, 2017

MANCHESTER – On August 24, 2017 a note was received by Patrick Neagle, Nursing Home Administrator for Westside Care Center. The note included praise for the staff and the resident’s experience:

I want to say thank you to my nurse Dalia, she takes good care of us. She was always alert and attentive to our needs. She really cares about doing a good job. I appreciated all that she has done for me and the patients on the unit. We all wanted to nominate her for Nurse of the Month. Many of the staff take the time to focus on the things that are important to us. This is important because what may be a small concern to some may be a big concern for others.

I am happy with the care I got at Westside Care Center. This is the best experience I have had at a nursing home thus far. My family who visits often also expressed how pleased they are with this facility. I would absolutely recommend Westside to others.


[Resident Name]

Name redacted for patient privacy, although content above appears with express written permission.