Touchpoints at Manchester, Westside Care Center and the iCare team celebrates National Skilled Nursing Care Week aka National Nursing Home Week with a 10 hole mini-golf course on the iCare lawn. 

Westside Care Center on Bidwell Street in Manchester recently celebrated receiving a Five Star CMS Rating. An iCare managed, 162 bed facility, Westside specializes in memory care, short term rehab and substance use disorder treatment through the iRecovery program. The coveted Five Star overall rating was accompanied by a Five Star quality measures rating. The community’s staffing ratios and health inspection make up the other core components of the rating.

Members of the iCare team was on hand at the Connecticut Chapter of the American College of Health Care Administrators (ACHCA) Annual Meeting on March 15th. Jessica was elected the organization’s Vice President of the Board of Directors and Patrick was elected a Director for the 2018-2020 term. Of note, 60 West Certified Nursing Assistant Otis Harris was inducted into the CNA Hall of Fame; a distinction unique to ACHCA.    

The Optum Commitment to Excellence Award is given to members of the Skilled Nursing Facility’s care team who exemplify United Healthcare’s cultural values of Integrity, Compassion, Relationships, Innovation, and Performance. On January 4th Optum’s clinical team was excited to recognize Westside LPN Natashia Heinecker and her commitment to these values.

The Manchester Public Library Summer Reading Program delivered over 75 handmade, ‘no sew’ pillows to the residents of Touchpoints at Manchester and Westside Care Center.