Many Halloween events were taking place around the iCare Health Network, as if 2020 wasn’t scary enough! The team at Touchpoints at Farmington held a Halloween costume parade for the residents today. Costumes and the parade made it possible to keep the spooky Halloween spirit while maintaining social distancing. The group did plenty of dancing and handing out candy.  The Westside Care Center team showed off their best costumes.  Touchpoints at Manchester had a quick dance party up the h…

“I have realized that I have been blessed to be here, the healing I needed, the therapy in both physical and emotional have provided the foundation I needed to regain my inner peace. My new strength will carry me into many brighter tomorrows. As I get ready to leave here on my actual 65th birthday, please know that every person I have made a connection with will never be forgotten.”

In early July 2020, the leadership team at Westside Care Center received the following testimony from the daughter who had both parents at Westside at the same time, in the same room. ” from the receptionists at the front desk, dietary, housekeeping, nurses’ aides to nurses were always polite, friendly and caring.  I was able to sleep at night knowing Mom and Dad were safe.  All of you helped me through the hardest days and months of my life, and I thank all of you for that. You all we…

The Rotary Club of Manchester had dinners for Rein’s Deli in Vernon delivered to the staff at Touchpoints at Manchester and Westside Care Center.  The service club, whose motto is Service Above Self, donated 80 meals for the second shift. The delicious food from the renowned deli was very much appreciated by the staff and came during the middle of National Nursing Home Week. Although this week’s events are muted given the current status of the COVID-19 pandemic, it remains a great t…

On April 15, 2020 Westside Care Center received a message via their website from a resident who wished to remain anonymous in his or her praise but wanted to ensure it was shared with staff and beyond. The message was from the resident’s experience with the Westside Care Center team but could easily apply to any iCare care center or other nursing home nationwide, where healthcare heroes are caring for 1.4 million residents.