Meet Patrick Neagle, Administrator at Touchpoints at Manchester. Patrick is committed to fostering a supportive environment for both residents and staff, recognizing that strong teamwork is the foundation of exceptional care. Patrick believes one of the most important parts of leadership is simply being present and available for his team, especially during challenging moments.

Touchpoints at Manchester was presented with the Bronze – Commitment to Quality Award by AHCA/NCAL at the Delivering Solutions 25 convention in Las Vegas. The center is recognized for its Touchpoints Rehab program, a hospital partnership model that emphasizes evidence-based therapy, rapid recovery, and seamless transitions of care. With strong outcomes in orthopedic and cardiac rehabilitation, Touchpoints at Manchester has established itself as a trusted referral partner in the region. The Bro…

MissionCare at Holyoke, Parkville Care Center, Touchpoints at Bloomfield and Touchpoints at Manchester were honored with the 2025 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The awards were presented during the Elevating Excellence: National Quality Awards Ceremony at the Delivering Solutions 25 AHCA/NCAL Convention & Expo in Las Vegas.

Meet Patrick Neagle, Administrator at Touchpoints Manchester. When asked to share a story of overcoming a challenge, Patrick reflected on the tumultuous days of the COVID pandemic. He described a time when projecting leadership and strength became crucial—even as uncertainty and self-doubt loomed large. Patrick’s insight was clear: “Character is not built through adversity, it is revealed.” His experience during the pandemic not only shaped him into a stronger leader but also tau…

This American Heart Month, the iCare Complex Care Team and the Touchpoints Rehab centers invite the entire community—staff, residents, and visitors—to explore heart-smart tips and make small changes that lead to a healthier tomorrow. Signs with tips and healthy habits are in each center lobby.  American Heart Month is observed annually in February to raise awareness about heart disease, the leading cause of death in the United States. Its purpose is to educate the public about heart dis…