Showing all posts tagged with “Touchpoints at Manchester”Show all
Richard's Story -- Orthopedic Rehabilitation Program Outcome: 2017
January 11, 2018I went from needing total care to being able to get out of bed myself, move around in my wheelchair to NOW walking with my walker! My family and friends tell me I am a miracle, even Dr. Kruger was amazed at my progress. I went from a future in long term care to now going home, TODAY! I cannot thank enough my surgeon, Dr. Kruger, my family, and the staff at Touchpoints. I have my life back. Home means everything to me. I give Touchpoints a 5 out of 5 rating.
I had only a few hours to decide which rehab to go to. My care manager at the Manchester Memorial Hospital was very helpful in providing information about my options. Due to my illness, I was now on oxygen and needed to make sure pulmonary rehab was on my check list. I chose Touchpoints at Manchester, and I am glad I did. My Touchpoints experiences was wonderful. I feel like I was part of a family here. I will recommend Touchpoints at Manchester whole heartedly.
Touchpoints-iCare Transitional Care and Clinical Team Present at Saint Francis Hospital
December 8, 2017iCare’s Billy Boyce and Sarah Landi presented at Saint Francis Hospital’s “Share the Care: Transition from Acute to Post Acute Care” educational conference on December 1st. The day long series, held at Saint Francis’ Connecticut Institute for Primary Care Innovation in Hartford, focused on the management of high risk patients, with emphasis on heart failure, COPD and sepsis.
"Touchpoints at Home was a wonderful decision and I am forever grateful to their commitment to me."
November 15, 2017My adventure started in 2013, I suffered a stroke and lost my ability to walk. I went to Touchpoints at Manchester and I got on my feet again. Then 2015 I was hit with cancer in my spine and I had surgery. I could not even move my legs…
Family Donates and Dedicates Fireplace at Touchpoints at Manchester
November 9, 2017Judy W had been a patient at Touchpoints at Manchester. After her passing, Judy’s family wanted to honor her memory and her experience at TAM and struck upon the idea for a lobby fireplace. This family’s experience and love for TAM so beautifully shows how important it is to live the customer experience on every level.