“The success stories and memories we make amongst each other are daily reminders as to why I love the industry I’m in. Regardless of how hard I may think my day is, my residents smiles and laughter’s consistently keep me going. As an administrator my residents are my family and I’m forever grateful to be apart of their family.”

“Serving our residents is a privilege. Being entrusted to provide a home for someone during their rehabilitation or as they navigate the final chapters of their life, allows me to ensure that joy, quality care and compassion are a part of what could be one of their most difficult times.”

As an Administrator since 2002, I have found that everyday is a new adventure. I do not go to work expecting the same as the day before, being willing to bend to what is going on and going with the flow makes the difference. The situations that arise are ever changing. Even on what I may feel is some of my toughest days, such as when we were in the recent pandemic, the residents made it all worth it.

March 11-15, 2024 is National Long Term-Care Administrator’s Week. During this week, staff, residents, families, and volunteers have the opportunity to say “thank you” and honor the administrators who lead our nation’s long-term care communities.  A heartfelt and sincere thank you from all of us at iCare Health Network to our dedicated Administrator team who continues to lead through challenging times and work tirelessly to safeguard and enrich the lives of the residents we serve. 

On February 28, 2024 the team at Touchpoints at Chestnut took a moment to celebrate a big achievement: the care center’s return to Five Star designation with the Centers for Medicare and Medicaid Services (CMS)! According to the CMS website, CMS created the Five-Star Quality Rating System to help consumers, their families, and caregivers compare nursing homes more easily and to help identify areas about which they want to ask questions. The Nursing Home Compare Web site features a quality rati…